Privacy Policy
Last updated 2026-06-01 · Eclipse Labs Research Inc.
01 · What we collect
We collect the information you provide to place and fulfil an order — name, email, organization, shipping address, and your research-use certification — along with order history and basic technical data such as device and browser type.
02 · How we use it
We use your information to process orders, arrange cold-chain shipping, issue documentation, provide support, meet legal and record-keeping obligations, and — only with consent — to send occasional product updates.
03 · Sharing
We share information only with service providers necessary to operate — payment processors, shipping carriers, and the independent laboratory that supports analysis — and where required by law. We do not sell personal information.
04 · Cookies
Our site uses essential cookies and local storage to keep your cart and session working. Analytics, where used, are aggregated and do not identify you individually.
05 · Data retention
Order and certification records are retained as long as needed to meet legal, tax, and compliance obligations, after which they are securely deleted or anonymized.
06 · Your rights
Under Canadian privacy law (PIPEDA), you may request access to, correction of, or deletion of your personal information, and may withdraw marketing consent at any time. We respond to verified requests within a reasonable period.
07 · Contact
For privacy requests, contact research@eclipselabs.ca. This page is provided for information and does not constitute legal advice.